Outlook
Outlook Conditions Not Syncing
01/07/10 17:16
Keep conditions
concise and limited in number
If you are having a problem using Intellisync for bi-directional syncing of contacts betweem Outlook and Sage Saleslogix CRM, make sure that the conditions associated with account groups are concise and limited in number. We have run into situations in which having more than 50 or more conditions would result not only failure to sync in both directions but also the loss of contact data. When conditions were trimmed down to fewer than 5o the problem went away. Moral: Simple is always better.
If you are having a problem using Intellisync for bi-directional syncing of contacts betweem Outlook and Sage Saleslogix CRM, make sure that the conditions associated with account groups are concise and limited in number. We have run into situations in which having more than 50 or more conditions would result not only failure to sync in both directions but also the loss of contact data. When conditions were trimmed down to fewer than 5o the problem went away. Moral: Simple is always better.
